Frequently Asked
Questions

HotSafar is a premium travel agency based in Navi Mumbai. We book flights, hotels, holiday packages, visa, train and bus tickets — all at lowest-price guarantee with real human support 24/7.

Use the search on our homepage, call +91 87670 33333, or WhatsApp us. We compare 500+ airlines and apply member fares, price-drop alerts and group discounts to find you the lowest possible price.

Whatever's easiest for you. Browse and enquire on the website, call us directly, or message us on WhatsApp at +91 87670 33333. A travel expert confirms your booking and shares payment options.

UPI, credit and debit cards, net-banking and popular wallets — all on secure, bank-grade gateways. 0% EMI and book-now-pay-later are available on select bookings and packages.

Yes. 0% EMI is available on flights, packages and visa through our partner banks, so you can travel now and pay in comfortable instalments.

100+ countries including UAE/Dubai (₹4,500), Schengen Europe (₹9,800), UK (₹14,500), USA (₹18,000), Singapore (₹6,200) and more — with full documentation support and a 98% approval rate.

Typically flights, hotels, airport transfers, sightseeing and visa where required — bundled at one honest price. Every itinerary is customised to your dates, budget and travel style.

Absolutely. Tell us your destination, dates and budget and we'll build a tailor-made itinerary — honeymoon, family, group or solo.

Refunds depend on the airline, hotel or operator's fare rules. We process eligible refunds quickly and transparently. Full details are on our Refund Policy page.

Yes. We use encrypted, trusted payment gateways and never store your card details. Your privacy is covered by our Privacy Policy.

Yes — we have a dedicated desk for group tours, corporate travel and MICE, with special negotiated fares and a single point of contact.

We're available 24/7 — phone +91 87670 33333, email support@hotsafar.com, WhatsApp wa.me/918767033333, or visit our office in Turbhe, Navi Mumbai 400703.