Your privacy, respected
Information We Collect
When you book with HotSafar Travels (“HotSafar”, “we”), we collect information needed to complete your travel arrangements:
- Contact details — name, phone number, email address
- Traveller details — passport information, date of birth, ID proofs as required by airlines, hotels and visa authorities
- Payment information — processed through secure, PCI-compliant payment gateways; we do not store full card numbers
- Communication records — call, WhatsApp and email history related to your bookings
How We Use Your Information
- To process bookings, issue tickets/vouchers and provide visa assistance
- To share booking confirmations, travel updates and support via phone, WhatsApp, SMS and email
- To comply with legal requirements of airlines, immigration and government authorities
- To improve our services and, with your consent, share relevant offers
Information Sharing
We share your details only with the airlines, hotels, visa authorities, insurers and payment processors directly involved in fulfilling your booking. We never sell your personal data to third parties.
Data Security
All payments are SSL encrypted. Access to personal data is restricted to team members who need it to serve your booking. Documents submitted for visa processing are shared only with the relevant embassy/consulate or authorised processing centre.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by writing to support@hotsafar.com or calling +91 87670 33333. We retain booking records as required by tax and travel regulations.
Cookies
Our website uses minimal cookies for basic functionality and anonymised analytics. No third-party advertising trackers are used.
Contact
HotSafar Travels, Turbhe, Navi Mumbai, Maharashtra 400703 · support@hotsafar.com · +91 87670 33333