FAQHotSafar Travels
Frequently Asked Questions
Answers to the most common questions about our services. Can't find what you need? Our team is available 24/7.
Frequently Asked Questions
Everything You Need to Know
Can't find your answer? Contact our team — we reply in 30 minutes.
How do I book a flight on HotSafar?
Simply go to the Flights page, enter your route and date, then click Search. Our expert will contact you with the best deals within minutes. You can also call +91 87670 33333 or WhatsApp us for instant help.
Does HotSafar offer the lowest flight fares?
Yes! We have a Lowest Price Guarantee on all bookings. We continuously monitor fares across all airlines. If you find a lower price anywhere else, we match it.
Which countries does HotSafar provide visa assistance for?
We assist with 100+ countries including UAE, UK, USA, Schengen (France, Germany, Italy, Spain), Australia, Canada, Singapore, Thailand, Malaysia, Bali and many more.
How long does visa processing take?
UAE and Thailand tourist visas: 2-5 working days. Schengen: 10-15 working days. UK and USA: 3-8 weeks. We recommend applying well in advance.
Can I book hotels along with flights?
Absolutely! We offer flights + hotels combo packages at discounted rates. 10,000+ hotels across India and worldwide — budget to luxury 5-star.
What payment methods does HotSafar accept?
UPI (Google Pay, PhonePe, Paytm), credit cards (Visa, Mastercard, AMEX), debit cards, net banking, and EMI. All payments are 100% secure with SSL encryption.
How can I cancel or modify my booking?
WhatsApp +91 87670 33333 or email support@hotsafar.com with your booking reference. Cancellation charges depend on airline/hotel policy and how far in advance you cancel.
Does HotSafar arrange group bookings?
Yes! We specialise in group travel for families, corporate tours, school excursions and pilgrimages — special group fares for 10 to 500+ travellers.
Are HotSafar holiday packages customisable?
All packages are fully customisable — choose your hotels, activities, sightseeing, meals and transport. We create personalised itineraries based on your budget and interests.
Where is HotSafar located?
Turbhe, Navi Mumbai, Maharashtra — 400705. Office hours: Mon–Sun 9AM–9PM. Phone and WhatsApp support: 24/7 at +91 87670 33333.
Does HotSafar book train tickets?
Yes! IRCTC tickets including Tatkal and Premium Tatkal — Rajdhani, Shatabdi, Duronto, Vande Bharat and more. We also book Volvo and AC bus tickets.
What is HotSafar's refund policy?
Approved refunds processed within 7-14 working days. UPI/bank: 5-7 days. Cards: up to 14 days. Our service fee is non-refundable. See Cancellation Policy for full details.