Privacy Policy
Your privacy matters to us. Here is how we collect, use and protect your information. Last updated: January 2025.
1. Information We Collect
We collect information you provide when making a booking or enquiry — name, email, phone, passport details and travel preferences. We also collect technical data such as IP address and browser type when you visit our website.
2. How We Use Your Information
We use your information to process bookings and payments, provide customer support, send booking confirmations and updates, offer personalised travel recommendations, and comply with legal obligations.
3. Information Sharing
We share your information only with travel service providers necessary to fulfil your booking. We do not sell, rent or trade your personal information to any third party for marketing purposes.
4. Data Security
We implement SSL encryption to protect your data during transmission. Payment information is processed through secure, PCI-compliant payment gateways. We never store your full card details on our servers.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect some site functionality.
6. Data Retention
We retain your personal data as long as necessary to provide our services and comply with legal requirements. Booking records are retained for a minimum of 7 years as required by financial regulations.
7. Your Rights
You have the right to access, correct or delete your personal data. Contact us at support@hotsafar.com. We respond within 30 days.
8. WhatsApp & SMS
By providing your phone number, you consent to receiving booking updates and promotional messages via WhatsApp and SMS. You may opt out at any time by replying STOP.
9. Contact
support@hotsafar.com | +91 87670 33333 | Turbhe, Navi Mumbai 400705